Gaming Policy
Last Updated: March 2024
General Gaming Rules
Our casino operates under strict guidelines to ensure fair play and security:
- Minimum age requirement of 21 years
- Valid government-issued ID required
- No photography or video recording
- No electronic devices at gaming tables
- Proper attire required at all times
Table Games
General Table Rules
- No seat saving at gaming tables
- Minimum and maximum bets clearly posted
- No side bets between players
- Decisions of the dealer are final
- Management reserves the right to refuse service
Betting Guidelines
- All bets must be placed before cards are dealt
- Chips must be clearly visible on the table
- Verbal declarations are binding
- Split pot games have specific rules
Slot Machines
Guidelines for slot machine gaming:
- One player per machine
- No slot machine reservation
- Malfunction voids all pays and plays
- Progressive jackpots paid as advertised
- Player's card required for certain promotions
Rewards Program
Our loyalty program offers exclusive benefits:
- Points earned on all gaming activity
- Tier-based rewards system
- Special promotions for members
- Complimentary services based on play
Security and Surveillance
For your safety and game integrity:
- 24/7 surveillance throughout the casino
- Regular security patrols
- Secure cash handling procedures
- Trained security personnel on duty
Dispute Resolution
In case of gaming disputes:
- Immediately notify floor supervisor
- Surveillance footage may be reviewed
- Gaming Commission guidelines followed
- Written documentation required
Contact Gaming Management
For gaming-related inquiries:
Casino Manager: [email protected]
Gaming Support: +1 (888) 123-4567
Location: Main Casino Floor, Crown Royale Casino & Resort